Live Chat Service Software

Quickly browse through hundreds of live chat tools and systems and narrow down your top choices.

Live chat service software.

In terms of consumer preferences live chat is the leading contact method for brand communication ahead of phone email and social media. Live help now has been awarded best live chat software 8 years in a row. It also includes dozens of native integrations with a focus on ecommerce platforms such as bigcommerce shopify zen cart. Filter by popular features pricing options number of users and read reviews from real users and find a tool that fits your needs.

Livechat is an online customer service software with online chat help desk software and web analytics capabilities. Companies use livechat as a single point of contact to manage from one software all customer service and online sales activities. In fact over 1 7 billion end consumers interact with a tawk to widget each and every month. Tawk to is the world s 1 most widely used live chat software.

Join over 131 000 customer support heroes around the world and start your free trial today. More than 35 of all websites that use live chat use tawk to. Over 30 000 companies from 150 countries use livechat. Millions of business users communicate with billions of end consumers via tawk to.

41 of people expect websites to offer live chat. Livechat premium live chat software for business. Convert visitors into customers while you sell more get personal and add a human touch to your live chat conversations. It was first launched in 2002 and is currently developed and offered in a saas software as a service business model by livechat software s a.

Live chat software for customer service helpdesk support and ecommerce integration. That s 1 5th of the world s population. Try now chat for free. Find and compare top live chat software on capterra with our free and interactive tool.

With live chat your customer service operators can anticipate what a visitor is going to type next and accordingly transfer chats to other members to reduce resolution time. Live chat software each year we release a customer service report where we sum up the most crucial stats about businesses using chat tools. Chat history support ticket creation from chats automated triggers and sneak peek which allows agents to see what their customers are typing before they hit send. Tawk to is free forever live chat software that includes many features usually found only in paid plans.

Live chat software has become the new must have in customer service. Operators can use features such as canned responses in live support software to offer real time quality answers.